FAQs

If I order now, when will my bag ship?

Your first bag will ship within 3 business days of us receiving you payment. If you sign up for a subscription your recurring monthly charge will be on the 15th of each month following your initial purchase. 

When can I expect my monthly bag?

Bags for our subscribers ship every single month within 3 business days of the 15th as long as the subscribers payment has cleared. 

What can I expect in my monthly box?

The BIG D Bag is an all encompassing outdoorsmen bag for hunting, fishing, survival, tactical, and camping gear. The BIG D Bag will send unique and useful gear every month that you may not otherwise think of using.

When will I be charged every month?

You will be charged on the 15th of every month for your Big Dbag subscription. Your bag will be shipped within 3 business days of your payment clearing.

How long do I have to commit to The BIG D BAG?

You don't! It's month to month with no commitment required. We are very confident that you will be with us, as part of our family for a long time but you can cancel anytime with a 30 day notice to cancel your subscription so we don't order an excess of supplies. You can simply email info@bigdbag.com.

What is your cancellation policy?

Cancel anytime with a 30 day notice of cancellation. Cancellations can be made from your account login. All cancellation requests made before the first recurring charge on your subscription must be sent to info@bigdbag.com.

What is your refund policy?

All sales of the Big Dbag are final. You can cancel your subscription anytime by providing a 30 days notice of cancelation. All cancellation requests must be sent to info@bigdbag.com. 

If a product in the bag is damaged, or defective when you receive it, please send us an email at info@bigdbag.com with photographic evidence and we will send you a replacement item right away free of cost. If the entire bag is damaged, please send us photographic evidence to the email address listed above and we will send you a replacement bag right away free of cost.

How do I contact you?

If you ever have any questions about our product or your account please feel free to email us at: info@bigdbag.com